Airbnb includes a paradox: CEO Brian Chesky says that hotels are the future



AirbnbThe pioneer of the house divider, who offers long synonym for alternatives for travelers to traditional hotels, now makes Hotels a cornerstone of his growth strategy. The company 2025 profit publication in the second quarter And Subsequent analyst call Delivered both impressive financial data and an open roadmap for the transformation and confirms that the hugging of hotels for the Home Sharing Einhorn of the Silicon Valley is no longer taboo.

Airbnb has over the expectations of Wall Street and reported sales of $ 3.1 billion in the second quarter of 13%and adjusted the profit of $ 1.03 per share. The net profit reached 642 million US dollars, and the company booked 134 million nights and experiences, an annual increase of 7%. The accelerated demand extended worldwide, with Latin America and Asian -Pacific growth, even as the growth of North America.

Investors seemed to be more coordinated with the cautious guidance of Airbnb for the second half of 2025, since the managers expect slower income and softer margins due to difficult comparisons in the year compared to the previous year and increased investments in technology and compliance with regulations. Chesky applied for increased competition from hotels and the increasing regulatory pressure on short-term rentals as a current headwind, whereby sales between 4.02 and $ 4.1 billion predicted, while strong investments in new initiatives could be compressed at short notice.

Investors answered by sending Airbnb’s shares over 6% after the call, whereby the share had dropped by more than 7% since the profit at the time of the press.

And about these hotels: Chesky said Airbnb would compete with this segment of the travel sector directly.

“We will go into hotels much more aggressive,” said Chesky towards the end of the call. He added that Airbnb spoke to hotels all over the world, especially independent, boutique and bed and breakfast locations. “We have spent a lot of time to view hotels as a business. We think it is really convincing and we think that it has much more to do with hotels on Airbnb.”

Airbnbs hotel phase

It is crucial that Airbnbs Call focuses on its expansion “beyond the core” – including hotels. Chesky described it as a “and not one or” regalia: Airbnb will maintain its iconic house product and at the same time increase the hotel offers, especially internationally, where there are still opportunities for growth. “A large percentage of hotels in Europe are independent,” said Chesky.

Why the shift? Airbnb’s data indicate that many travelers surf home but do not always book, and do not always book if they require a lack of availability or preference for hotel equipment. By integrating hotels, Airbnb fills networks – especially in cities and peak times when the home options are limited.

The company’s Hoteltonight application was offered by Chesky as an example of a successful acquisition. “Historically, we mainly focused on building organic, but we are absolutely open to acquisitions, and we will look at it. And I think we are now in a better place to think about acquisitions, since … we have this new extended strategy, where we not only concentrate on all aspects of travel, but also on life.”

It is an open debate for some communities on Reddit whether a hotel or an Airbnb is the better choice. A thread, R/TravelhacksFunctions A discussion of whether there is a difference at this time. A commentator wrote to the general consensus that Airbnbs are better for large groups and hotels for solo trips, albeit dependent on the situation. This is certainly a gap that Chesky and Airbnb would see nearby.

Technically operated hospitality and lifestyle expansion

Hotels are only part of Airbnb’s ambitious remake. Chesky also described efforts to transform Airbnb into an “AI-First application”. The company relies on its KSA-powered customer service staff to increase efficiency and personalization.

He said that this agent who used 13 specialized models that were trained on tens of thousands of customer interactions had already managed to reduce the need for human intervention by 15%.

Chesky said analysts that he believes that “AI apps” will quickly become dominant-and Airbnb as a “non-AI native application” must turn into this direction.

“We start with customer service. We bring travel planning,” he said.

Then he described what could look.

“You will not only find out how you cancel your reservation, but also know what reservation you want to cancel,” said Chesky. “It can cancel it for you and it can be agent because it is looking for it and help you to plan and book your next trip.”

The CEO outlined future plans for a deeper AI integration, which extends from the expansion of language support to the installation on a platform that can serve as an “everything app” for trips and experiences.

Chesky closed the call by strengthening and emphasizing Airbnbs engagement for innovation and emphasizing what the company wants not become: a goods. “I don’t think we will be the kind of things in which you only have an agent or an operator book for you because you are not goods. But I think it could possibly be a very interesting lead generation for Airbnb.”

At the beginning of the call, Chesky said that Airbnb was probably the largest travel brand in the USA and that the company’s current steps are about growing beyond.

“We try to build a platform, a platform with houses, services, experiences, hotels and much more. And we will try to expand this platform and always start new companies).

For this story, Assets Used generative AI to help with a first draft. An editor checked the accuracy of the information before publication.



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