Amazon CEO Andy Jassy speaks during a keynote address at AWS Re: Invent 2024, held by Amazon Web Services in Las Vegas, Venice, on December 3, 2024 in Las Vegas, Nevada.
Noah Berger | Getty Images
Amazon CEO Andy Jassy said Tuesday that the company’s corporate workforce will shrink in the next few years as it adopts more generative AI Tools and agents.
Jassy In a memo to employees said. “It’s hard to know for sure that this will purify over time, but over the next few years we hope that this will reduce our head office workforce as we use AI extensively from companies, thus achieving increased efficiency.”
Jassy wrote that employees should learn how to use AI tools and experiments and figure out “how to do more by scratching the team.”
The command like Amazon has Dismissal More than 27,000 employees have been laid off several times this year since 2022. Amazon cuts about 200 employees in North America Storage unit In January, another 100 Equipment and Services unit.
As of the end of March According to financial documents. The company also employs temporary workers and some contractors in its warehouse operations.
Jassy said Amazon is widely using generative AI that operates internally, including deploying generative AI in its fulfillment network to assist in inventory placement, demand forecasting and efficiency of warehouse robots.
Other tech companies have made similar statements on how AI can change its workforce. In April,,,,, Shopping CEO Tobi Lutke said he hopes employees will prove why they “can’t do things with AI” before asking for more people and resources. and last monthKlarna CEO Sebastian Siemiatkowski said the company’s workforce has shrunk by 40%, partly due to the natural loss of AI and natural employees.
Amazon Has invested heavily in AI, Launch your own products and quickly build data centers to meet the demand for the technology.
In his Recent letter to shareholdersJassy called generative ai “a reshape of everything we know for a lifetime”. He added that the technology is “saving a lot of money” and will change norms in coding, search, financial services, shopping and other areas.
“It moves faster than technology can see,” Jassie said.
