Selling software to companies is such a time-consuming process. Even after customers are convinced that a product is suitable for their organization, they still need to make sure that the software meets all their security requirements.
Chas Ballew noticed how painfully slow and tedious was the process of reviewing a seller and a conformity conformity when he worked a capable, host platform for health companies he co -founded in 2013.
Filling detailed questions took software sellers weeks, often delaying the original sales and contractual renovations. In 2021, Ballew left suitable to find Conveyor, starting dedicated to automating the long processes of customer safety.
Shortly after the launch of Conveyor, Openai introduced Chatgpt, and the company captured the opportunity to operate its product with AI. While many businesses remain cautious about adoption of AI softwareTransport customers embraced the idea of delegate The otherwise monotonous works on it.
“It’s very redundant and repetitive,” Ballew said of the security reviews. “[Customers] Do not feel that it creates a ton of value, so they are very happy to fill executive forms. ”
According to Ballew, Conveyor was the first AI salesman fully deployed in production environments at Zendesk, Atlassian and Qualtrics. The customer base of the runway also includes Workday, Netflix, Zapier and over 400 other companies, Conveyor says.
Conveyor claims that its AI agent can fill more than 90% of customer security questions fully, autonomously and accurately, saving customers many hours and accelerating their sales process.
Based on its success in a security review, the starting is now introducing AI-operated automation for requests for proposals (RFPs), which are often required components of any sales process. Conveyor’s expansion to automation of RFPs is expected to attract wave of new customers outside the technology sector, significantly accelerating the appeal of the starting to investors.
The new product has helped to transport more funding: Series B of $ 20 million led by Signalfire with Oregon Venture Fund and Cervulons participation.
In many ways, the work done by a conveyor is a perfect use case for AI because most people are afraid to do it. However, full AI -automation of the process requires extensive guards.
“We keep everything very safe, very isolated for every customer, which is very important,” Ballew said. “Companies want to make sure that their confidential data is used only to process their information and it is not displayed or mixed with anyone else’s data.”
Deliver is not alone to deal with this less known thing for sales teams. Other startups developing programs for RFPs and security questions include Loopio, Responsive, and Rohirrim.
