KYC error, 2FA failure and wallet balance issues


PI coin main network migration problem

As Pi network prepares for the next wave of mainnet migration on June 28, 2025, users report a series of cascading issues that could lead to a long-awaited upgrade.

this PI coin migration processdesigned to transfer tokens from mobile apps to Open PI blockchainhitting the main obstacle. Even if each step is successfully completed, thousands of users are experiencing your customer (KYC) issues, two-factor authorization (2FA) issues, and wallet balance errors.

For many people, this should have been the long-awaited moment for PI (pi) Coins will eventually be transferred to the open network.

However, the user described a The frustrating maze of technical failure. Reports from flood platforms like Reddit, YouTube and X are stuck in pending reports of PI coins with lost balances or not appearing.

In many cases, users say they have followed the migration manifest just to see their progress reset without warnings because PI network support is still not responding.

did you know? PI uses a Stellar SCP fork that will eventually transition to its own improved cake. But this can only be fully run once the scattered nodes are dispersed.

PI Network Migration: What is all this?

The PI network was launched in 2019 and allows users to “mine” their cryptocurrencies through mobile apps. Millions of PI tokens have been accumulated over the years with minimal effort or energy consumption.

After the extended testnet phase, PI Mainnet was officially launched in early 2025, aiming to establish itself as a mobile priority, with Volkswagen focused on Decentralized Finance (DEFI) platform.

PI network interface

The main transformation is the horizon upgrade in May 2025. Upgrade brings core blockchain functions: based on the consensus of validators, integrating more than 100 Decentralized Application (DAPP) and a $100 million ecosystem fund.

To migrate PI tokens to the mainnet, users must complete a five-step mainnet inventory, which includes:

  • Complete PI network KYC Verification
  • Create non-habitual PI wallets through PI browser
  • Select the token lock configuration
  • Enable 2FA Security
  • Sign the official PI token confirmation form.

New immigrant tokens will require a 14-day holding period to stabilize the network, and Prevent large-scale dumping.

Despite a grace period provided until March 14, 2025, many users are not completing the list now – just like technical errors have the potential to delay the next migration wave.

KYC Challenges in PI Network and Its Impact on Immigration Success

Many key obstacles to step 9 in the PI network migration process are: Checking by Understanding Your Customer (KYC).

Thousands of users reported being in trouble despite passing KYC a few months ago. The wallet balance is displayed as zero, the migration status loops or stalls, and the token never leaves the application.

Some users report seeing a “tentative approval” status in their KYC field, which is a difficult state, the system identifies the attempted KYC but does not complete the synchronization. It is different from rejection, but effectively blocks migration.

One user summarized it as:

“Give me a damn $pi. I’ve been working hard for six years…why is this constant delay?”

While official support documents accuse issues such as poor photo quality or mismatched files, most of the complaints at present come from users who have cleared these barriers. Instead, there is a lack of a clear resolution path due to the KYC synchronization error.

In some cases, users try to solve the problem (such as switching devices or reapplying), but success is inconsistent.

2FA Problem PI Network: PI Network Delay

Another frequent complaint is the PI Network 2FA issue.

2FA Steps Launched in March 2025 and Designed to Protect Token transfer Confirm by email. However, many users never receive verification emails and never receive links that are corrupted, expired, or redirected to the wrong screen.

Some users even report that completing the 2FA step will cause their migration to reset. Pushing the token back to the mobile application, the user is forced to restart the entire PI migration process from scratch.

“My PI returns to the app and I have now added my email address twice, but nothing has changed.” read.

“Pi was restored on the last day…it was a shame,” another.

PI coins are returned after what seems to be a successful migration

The lack of communication between the core PI team is further exacerbating user frustration. Although they say 2FA is being launched “phasely,” the vague timeline and lack of direct support are sparking speculation that deeper infrastructure delays should be blamed.

Why some PI network wallets show zero balance after migration

Even users through Pi Network KYC have completed the mainnet listing and successfully confirmed that 2FA does not always see success.

More and more people are reporting frustrating results: They open their PI wallets and just see their balance at zero.

In many cases, the previously unlocked token cannot be found. Some say the balance appears temporarily – it disappears after only a few minutes.

“My transferable balance was zero today and was not transferred to my wallet.” A user wrote.

“So are friends here,” another responded, accompanied by the screenshot below.

Pioneer's Balance Dashboard shows zero in transferable balance

Why is PI network so off-road?

Although the PI Core team has not provided a clear technical explanation, community developers speculate that these issues come from backend synchronization failures, UI delays, or missing manual steps such as transferring migrated tokens from transaction history to available wallet sections.

These balance errors are timing to add fuel to the fire. In the first two weeks of June 2025, the price of Pi Coin fell 4%-5%, trading around $0.60-0.64. This marks a 78% drop from its early peak, raising concerns about liquidity issues and internal issues wallet Mistakes are undermining wider trust.

A special wallet – ending with “ODM” (the last character of Pi Whale Wallet), reportedly holding more than 276 million PI tokens – has raised suspicions that users speculate that it may be related to internal liquidity management.

Although no connection to the core team was confirmed, speculation reflects a growing sense of distrust.

So are scammers Take advantage of chaos. Due to the lack of PI coins and wallets failing to sync, the target of fake support agents is confusing users. They are distributing Phishing Linksfake migration form and fraudulent “KYC RESET” service to steal credentials and tokens.

did you know? PCT (Core Team) holds about 100 billion PIs in Genesis Wallet, while 2 billion tokens are distributed across 20,000 wallets without public locked information.

When will PI coins be transferred?

Under growing scrutiny, the PI Core team has begun releasing updates on its official channels, including PI browser, social media and app notifications. These updates confirm issues with KYC verification, 2FA errors and wallet synchronization failures.

Their guidance highlights that technical fixes are in progress, but users must also ensure that all prerequisites are met.

The recommended steps include:

  • Recheck the mainnet list in the PI browser
  • Verify 2FA settings and email confirmation completed
  • Clear the PI application cache or reinstall it
  • Updated to Pi App version 1.41.0, which includes multiple backend patches.

one Special notice High mobility rates have also been issued for Chinese users. After updating the application, the user is asked to watch the Compliance Interpreter video during the login process. According to community feedback, this step helps to unfreeze balances and solve 2FA issues for many people.

Still, there is no publication roadmap, technical failure or ETA for a comprehensive solution. As more and more tokens enter the unlocking stage, the community wants to know: When will PI coins be transferred?

did you know? While more than 100 PI-based applications have been developed on its closed intranet, few people have launched or are ready for Volkswagen.

Looking ahead: PI coin release date?

With the imminent wave of Mainnet migration on June 28, PI networks are facing high-risk testing.

This round is expected to include:

  • The secondary migration of tokens leaves theirs 14-day lockdown
  • Rewards and recommendations that failed to appear after the first wave
  • A large number of new qualified users who completed the migration for the first time were inflows.

However, if the balance keeps disappearing, the wallet status still breaks, which doesn’t matter. The issue of trust is becoming as urgent as the technical one.

Pi Network calls itself a decentralized alternative Centralized encryption applications: A user-driven platform for users. However, the credibility of this message depends on the reliability of the PI coin mainnet migration and the integrity of the PI wallet system.

The risk of continuous failure is real:

  • More users can exit the ecosystem and can be cashed once the token is unlocked.
  • Community sentiment may erode further due to lack of spending.
  • Scammers may escalate, using chaos to mimic support and churn funds.
  • Regulators may notice if economic losses or privacy violations increase.

The burden now lies in the PI Core team to restore functionality and user confidence. If they can solve problems with KYC verification, 2FA authentication and wallet synchronization in time, the PI network may still deliver on its promises.



Source link

Leave a Reply

Your email address will not be published. Required fields are marked *